EASY-nLC II

Service contracts

EASY-nLC systems have established a reputation for reliability and ease of use. However, ensuring the highest quality performance at nanoscale requires regular system checks and maintenance.

Proxeon offers a selection of service and support levels from basic coverage through to higher demands for minimized downtime and consistent results.

  • Maintain every EASY-nLC in prime condition

    • Proxeon specialists perform regular online check-ups
    • Unique remote diagnostics approach

  • Minimize down time

    • Priority response for remote diagnostics - within 24 hours
    • Rapid online problem diagnosis - resolve >80% of potential issues
    • User-serviceable parts provided - ready for immediate action

  • Control and save costs

    • Preferential discounts on spare parts
    • Tailored on-site visit for training, support or maintenance
 
For further information please login to download the file below. ->
Service Contracts EASY-nLC 2010 (323.3 kB)
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EASY-nLC user support zone

This support zone is restricted to owners of EASY-nLC systems. Please enter your Proxeon product key (the serial number of your instrument) to access.  MORE